BUSINESS UNIT: GUARDIAN GENERAL INSURANCE LIMITED
LOCATION: MARAVAL, NEWTOWN PLAZA
JOB TITLE: BUSINESS ANALYST I
REPORTS TO: TEAM LEADER - INFORMATION SYSTEMS
INFORMATION TECHNOLOGY


JOB OBJECTIVE:
To analyze the business requirements, provide and implement appropriate solutions as it relates to the use of the Company's information systems

MAJOR RESPONSIBILITIES:
1.Requirements Gathering: Elicit analyze communicate validate and document business requirements for changes to business processes and information systems continually exploring and assessing options to add value for clients 2.Problem solving: Understand and analyze the requirements and document Functional Specifications for system modifications defining scope and proposed solution. 3.Implement solution / deliverable working with the development team using documented quality assurance activities such as documenting test plans/scripts testing developing procedures and training for same if required 4.Help Desk requests: Attend to and provide working solution primarily for level 3 requests assume full responsibility for investigation and resolution of reported problems with production systems investigate

QUALIFICATIONS:
A First degree in Business or Information Systems or General Insurance or any related field of study Business Analyst Certificate from a recognized learning institution would be an asset Process Design certification would be an asset

EXPERIENCE:
At least 3 years work experience in the General Insurance Industry or 3 years work experience as a Business Analyst.

KEY COMPETENCIES:
Work Ethic Quality Growth Serving People Job Knowledge Interpersonal Communication Problem Solving/Analytical Skills Initiative Team Orientation Planning/Organizing/Flexibility

PERSONALITY:
The Business Analyst must be able to work under minimum supervision in a fast paced environment and should possess the ability to manage tasks effectively while meeting deadlines. He or She must be highly motivated with strong work ethics and an excellent team spirit.


CONTACT via Email: Asha Ibrahim

BUSINESS UNIT: GUARDIAN LIFE OF THE CARIBBEAN LIMITED
LOCATION: WESTMOORINGS
JOB TITLE: PHARMACIST
REPORTS TO: MANAGER- HEALTH CLAIMS OPERATIONS
INSURANCE OPERATIONS


JOB OBJECTIVE:
Job Purpose: Serves patients by preparing medications; Handle all legal documents pertaining to the board of pharmacy. As well as all required reports and reporting done by Pharmacist.

MAJOR RESPONSIBILITIES:
Day-to-day operations of the pharmacy which include, but is not limited to, the planning, organizing and directing of staff and resources to ensure the pharmacy is providing safe, efficacious and appropriate pharmaceutical services to the customers Must ensure all Pharmacy Licenses are up to date including : Antibiotic Controlled/ Narcotic Practice certificates Pharmacy Licenses Must have all records updates and be successful in all inspections associated with all of the above. Must ensure all Licences are updated with Distributors across Trinidad and Tobago Adherence of Regulatory Pharmacy Laws of Trinidad and Tobago. Must have working relationship and knowledge of Food and Drug of Trinidad and Tobago. Delegation of Responsibilities to Pharmacy Technicians Management of expiry Dates and proper rotation of stock.

QUALIFICATIONS:
Bachelor of Science Degree in Pharmacy from a recognized University. Current practicing certificate from the Pharmacy Board of Trinidad and Tobago.

EXPERIENCE:
Experience in the field for a least three (3) years working knowledge in procuring supplies and inventory control





CONTACT via Email: Giselle Mejias-James

BUSINESS UNIT: GUARDIAN LIFE OF THE CARIBBEAN LIMITED
LOCATION: CHAGUANAS- RICKY RAMPERSAD'S BRANCH
JOB TITLE: SALES SUPPORT ASSISTANT
REPORTS TO: BRANCH MANAGER ASSISTANT
INSURANCE OPERATIONS


JOB OBJECTIVE:
The Sales Support Assistant provides administrative support to the Sales Force, Unit Managers and the Branch Manager. All tasks are performed in an effective, efficient, accurate and timely manner towards the delivery of excellent customer service.

MAJOR RESPONSIBILITIES:
New Application Process, check all applications for completeness by ensuring that the applications are completed fully, all supporting documents submitted, the copy of the ID is visible and writing legible Return all incomplete applications for required data and update Ingenium with all corrections Pending, Lapse & Follow-ups Manage pending New Business cases by checking the system for relevant information and following up with Case Officer if it is not available. Document Management Process and accurately verify all documents and submit to Scanning Team all related to: New applications, increments (update Ingenium with all corrections) Reporting Update Agents Weekly production on spreadsheet. Administrative Support Receive all mail and distributes immediately upon receipt, advise agents of policy contracts for collection.

QUALIFICATIONS:
5 CXC,CSEC (At least Grade II) passes including Mathematics and English Language 3 A Level/ CAPE (At least Grade B) subjects LOMA 280, 290, ACS 100 and all related parts

EXPERIENCE:
At least 2 years of experience in a Life Insurance Agency environment or similar working environment. Knowledge of the company's products. Knowledge of Insurance Operations Processes and procedures

KEY COMPETENCIES:
Work Ethic, Growth, Quality, Serving People, Planning/Organizing/Flexibility, Interpersonal Communication Skills, Job Knowledge Skills, Continuous Improvement, Initiative, Team Orientation

PERSONALITY:
The Sales Support Assistant must be organized and methodical. He/She should possess a high level of self-confidence and be very be articulate. A high degree of work management skills is essential to perform duties effectively and efficiently. The Sales Support Assistant must be able to be entrusted with confidential information and should be able to demonstrate the ability to use his/her initiative.


CONTACT via Email: Giselle Mejias-James

BUSINESS UNIT: GUARDIAN SHARED SERVICES LIMITED
LOCATION: WESTMOORINGS / CHAGUANAS
JOB TITLE: ANALYST / PROGRAMMER
REPORTS TO: CHIEF DATA OFFICER- TECHNOLOGY AND INNOVATION
INFORMATION TECHNOLOGY


JOB OBJECTIVE:
The Analyst/Programmer I is responsible for the definition, development, documentation, testing and deployment, and maintenance of strategic business applications, software, services and interfaces, to support the business requirements in accordance with design specifications and the IT solution delivery framework.

MAJOR RESPONSIBILITIES:
Enterprise Solutions Provide technical expertise and recommendations in assessing new IT software dependent projects and initiatives to support and enhance our existing group systems. Meet with Business Users and Systems Owners to define business requirements and systems goals. Assist in the planning, design and development of new interfaces and enhancements to existing applications. Ensure compatibility and interoperability of existing systems. Assist with research and identification of feasible solutions that meets business & technical requirements. Technology & Innovation Agilely and rapidly develop new/rewrite strategic applications that solves business problems using rapid application development (RAD) tools that results in faster deployment of solution into market with modern UI experiences using latest opens standards- accelerated

QUALIFICATIONS:
5 C.X.C CSEC passes including Mathematics and English Language 2 A Level CAPE passes. First degree in Information Technology, Computer Science or a related field from a recognized tertiary level educational institution.

EXPERIENCE:
Minimum of 2 years experience in an Information Technology department completing programming type projects. Knowledge of COBIT and ITIL Change Management standard. Ability to use one or more development language and web framework NET C Sharpe , PHP ASP NET Node.JS with Angular JS

KEY COMPETENCIES:
Work Ethic Quality Growth Serving People Team Orientation Initiative Problem Solving/Analytical Skills Job Knowledge Skills Planning Organizing / Flexibility Interpersonal Communication Skills

PERSONALITY:
The Analyst/Programmer I must be able to deal with uncertainty and maintain a calm disposition in highly stressful situations. The individual must be logical, meticulous and extremely detail oriented. He/ she must also be able to exercise independent judgment and take action on it. The incumbent must possess excellent Interpersonal/ Communication skills and be able to interact with persons at all levels throughout the organization.


CONTACT via Email: Giselle Mejias-James

BUSINESS UNIT: GUARDIAN LIFE OF THE CARIBBEAN LIMITED
LOCATION: HEAD OFFICE/ CHAGUANAS
JOB TITLE: SYSTEMS ANALYST/ PROGRAMMER
REPORTS TO: PROJECT LEADER
INSURANCE OPERATIONS


JOB OBJECTIVE:
The Systems Analyst/Programmer is required to develop and maintain software solutions that support the company business requirements while at the same time responding to the needs of the End User.

MAJOR RESPONSIBILITIES:
Design, develop and enhance application software. Interact with Business Analysts and users in determining solutions. Provide technical/application support to end users via Service Desk. Keep abreast of current developments and trends in the world of information technology especially as it relates to application/software development. To perform any other job-related duties assigned by the Manager or Team Leader.

QUALIFICATIONS:
First Degree in Computer Science, Information Systems or any related field from a recognized tertiary level educational institution. 5 C.X.C. / CSEC passes including Mathematics and English Language. 2 A Level/ CAPE passes. LOMA 280, 290, ACS 100 and all related parts.

EXPERIENCE:
2 - 3 years experience in business application programming or in a similar role. 1 year experience in Web, .net and or object oriented programming Sound Knowledge of Cobol

KEY COMPETENCIES:
Work Ethic Quality Growth Serving People Problem Solving / Analytical Skills Interpersonal/ Communication Skills Planning/ Organization/ Flexibility Job Knowledge/ Skills Initiative Team Orientation

PERSONALITY:
The Systems Analyst/Programmer must be friendly, confident and have the ability to interact with all levels of staff. He/she must be able to work in a fast-paced, dynamic environment while being thorough, persistent, focused and analytical, always demonstrating a professional work ethic.expected to interact with staff at all levels.


CONTACT via Email: Giselle Mejias-James

BUSINESS UNIT: GUARDIAN GENERAL INSURANCE LIMITED
LOCATION: NEWTOWN CENTRE
JOB TITLE: CLAIMS SERVICE REPRESENTATIVE
REPORTS TO: TEAM LEADER- CLAIMS
GENERAL INSURANCE AGENCY


JOB OBJECTIVE:
The Claims Services Representative is responsible for a range of functions as it relates to Bodily Injury/ Litigation, Motor & Non Motor, Subrogation claims. He/ she is required to negotiate and/ or evaluate claims in a fair and reasonable manner and within Company standards.

MAJOR RESPONSIBILITIES:
Bodily Injury/ Litigation: Review claim form to establish liability and applicable reserves from listed injuries. Research injury related judgments to negotiate claim settlement and justify claim reserves. Motor/ Non - Motor: Meet and greet with clients/claimants and document their claim; request information if needed. Review data Subrogation: Review claim file and determine extent of liability and seek maximum subrogation recovery. Active negotiations with Insurers to achieve subrogation target and make aware to insurers the standards.

QUALIFICATIONS:
5 CXC/ CSEC passes including Mathematics and English Language. 2 A Level/ CAPE passes. CII Certificate Level.

EXPERIENCE:
2 - 3 years experience in the General Insurance Industry with at least two (2) of those years in a technical role in the Claims Department.

KEY COMPETENCIES:
Work Ethic Quality Growth Serving People Initiative Problem Solving/ Analytical Skills Planning / Organizing / Flexibility Continuous Improvement Interpersonal Communication Skills Job Knowledge / Skills

PERSONALITY:
The Claims Service Representative must possess a strong and positive work ethic with customer service oriented acumen. Must have the ability to operate and contribute positively in a team-based environment and take initiative as evidenced by the ability to self-manage, organize and prioritize work.


CONTACT via Email: Giselle Mejias-James

BUSINESS UNIT: GUARDIAN ASSET MANAGEMENT
LOCATION: WESTMOORINGS
JOB TITLE: INVESTMENT ADVISOR
REPORTS TO: MANAGER- SALES
GAM INVESTMENTS


JOB OBJECTIVE:
The Investment Advisor acquires, develops and maintains an affluent client base for the company, utilizing its suite of Mutual Funds as well as upselling its Private Wealth offering where possible. He/She offers basic financial and investment advice, demonstrated by a thorough understanding of the companys products and services.

MAJOR RESPONSIBILITIES:
Generate business through acquisition of new clients Increase assets under management of existing clients through sale of additional products Daily Sales activities - prospecting, client meetings etc., update Pipeline Keep abreast of competitor and market information Keep clients abreast of GAMISLs new product offerings Assist clients with selection of investment options. Keep clients abreast of their investment performance Facilitate yearly portfolio allocation sessions with clients Conduct client education seminars Assist the Manager - Sales with defining, segmenting and targeting of GAMISLs Market Generate referrals, develop Centers of Influence (COIs) Ensuring that clients information is regularly updated to meet Compliance guidelines

QUALIFICATIONS:
A First Degree from a recognized tertiary educational institution preferably in Finance or finance related

EXPERIENCE:
At least two (2) years working experience in the financial services environment. At least two (2) years sales experience in a similar capacity with a proven track record of developing financial customers.

KEY COMPETENCIES:
Integrity Growth Quality Serving People Planning/Organizing/Flexibility Interpersonal and Communication Skills Problem Solving/Analytical Skills Decision Making/Risk Taking Initiative Job Knowledge/Skills

PERSONALITY:
The Investment Advisor (IA) will be extremely professional, articulate, knowledgeable, self-motivated, confident and driven to succeed in a competitive environment. He/She must demonstrate integrity and trustworthiness, have superior listening skills, have a forward thinking approach and be able to function independently. The IA must also be comfortable working as part of a team when required to do so.


CONTACT via Email: Giselle Mejias-James