BUSINESS UNIT: GUARDIAN ASSET MANAGEMENT
LOCATION: WESTMOORINGS
JOB TITLE: INVESTMENT ADVISOR
REPORTS TO: MANAGER MARKETING
GAM MARKETING


JOB OBJECTIVE:
The Investment Advisor is responsible for meeting with clients in person for the purpose of closing sales that would have been received via all lead generation campaigns and activities. He/she is ideally responsible for client acquisition, maintenance, and retention of Assets Under Management (AUM).

MAJOR RESPONSIBILITIES:
1.Actions all leads assigned from the various lead generation campaigns 2. Manage the Client Relationship to build a strong and long-term relationship. 3. Maintain Client Education & Brand Recognition by keeping abreast of competitor and market information, Conducting client education seminars and presentations, participating in various group Sales strategies e.g. Social Media, referral campaigns etc

QUALIFICATIONS:
A First Degree from a recognized tertiary educational institution preferably in Finance or finance related. 5 CXC/CSEC Passes including Mathematics and English Language 2 A Level /CAPE passes LCCI Sales Diploma

EXPERIENCE:
1-2 years experience in a Sales environment 1-2 years experience in the Financial sector

KEY COMPETENCIES:
Work Ethic Quality Growth Serving People Planning / Organizing / Flexibility Interpersonal and Communication Skills Problem Solving / Analytical Skills Decision Making / Risk Taking Initiative Job Knowledge / Skills

PERSONALITY:
The Investment Advisor must be extremely professional, articulate, knowledgeable, self-motivated, confident and driven to succeed in a competitive environment. Must demonstrate integrity and trustworthiness, be well organized with the ability to manage time effectively, have superior listening skills and excellent communication and presentation skills.


CONTACT via Email: Asha Ibrahim

BUSINESS UNIT: GUARDIAN ASSET MANAGEMENT
LOCATION: WESTMOORINGS
JOB TITLE: TELEMARKETER
REPORTS TO: MARKETING OFFICER
GAM MARKETING


JOB OBJECTIVE:
The Telemarketer will be responsible for identifying and qualifying sales opportunities for Guardian Asset Management. The Telemarketer would be performing tele-sales outbound calls and new leads that the company obtains through various marketing campaigns and events. He/she will be responsible for developing relationships with prospective clients.

MAJOR RESPONSIBILITIES:
1. Action all leads generated from advertising campaigns and leads list from sponsorships, workshops and school visits. Close sales via the telephone where possible.2. Provide after sales follow-up to ensure that clients are satisfied with service and product selection and has a clear understanding of products and services. 3. Assist with clients queries and complaints that are received via our marketing campaigns, and ensures that issues are resolved in a timely and efficient manner. 4. To perform any other job-related duties as assigned by the Marketing Officer- Telemarketing.

QUALIFICATIONS:
5 CXC/CSEC Passes including Mathematics and English Language 2 A Level/ CAPE passes Sales Training

EXPERIENCE:
1-2 years experience in a Telemarketing/Sales role Some knowledge of investment products

KEY COMPETENCIES:
Work Ethic, Quality, Growth, Serving People, Planning/Organizing/Flexibility, Continuous Improvement, Team Orientation, Initiative, Job Knowledge/Skills, Interpersonal/Communication Skills

PERSONALITY:
The Telemarketer must be highly confidential and trustworthy. He/she must be organized, be able to use his/ her initiative and must be detail oriented. He/she must be able to provide reliable support, be flexible and willing to address the needs of a dynamic team. The incumbent must display strong critical thinking skills as well as be a good team player with high levels of social, interactive and customer service skills.


CONTACT via Email: Asha Ibrahim

BUSINESS UNIT: GUARDIAN SHARED SERVICES LIMITED
LOCATION: WESTMOORINGS
JOB TITLE: ACCOUNTANT
REPORTS TO: MANAGER GROUP FINANCE
FINANCE


JOB OBJECTIVE:
The Accountant is responsible for maintaining accurate records for Guardian Shared Services Limited. The position also has responsibility and accountability for improving processes and reporting requirements.

MAJOR RESPONSIBILITIES:
1Prepare the monthly GHL consolidation template within stipulated deadlines;2Responsible for the internal and external audit process to meet stipulated due dates;3Assist the Manager in preparation of annual budget including assisting with board presentation and review of the monthly Management Expense reports;4Responsible for the accurate computation of company annual and quarterly taxes, remittance of any taxes due and filing of annual corporation tax return by due dates;5Prepare monthly intergroup billings to Business Units;6Review daily cash management report and prepare monthly bank reconciliations within stipulated deadlines;7Calculate and submit month end and average daily foreign exchange rates;8Provide support for various departments within the BU and ensures accounting queries are addressed in a timely manner

QUALIFICATIONS:
ACCA Qualified or equivalent

EXPERIENCE:
5 years experience in the Accounting field with at least 3 post qualification. 5 years experience in preparing financial statements. 5 years experience in preparing tax calculations. Experience with financial accounting systems, use/ design/ configuration on system (e.g. the chart of accounts, posting, asset register).



PERSONALITY:
The Accountant must be meticulous, systematic and logical. He/she must be able to manage time and resources efficiently. He/she must possess the ability to perform large amounts of numerical work with speed and accuracy.


CONTACT via Email: Giselle Mejias-James

BUSINESS UNIT: GUARDIAN GENERAL INSURANCE LIMITED
LOCATION: MARAVAL, NEWTOWN PLAZA
JOB TITLE: BUSINESS DEVELOPMENT ASSOCIATE
REPORTS TO: MANAGER CORPORATE RISK SOLUTIONS - GGIL
CORPORATE UNIT


JOB OBJECTIVE:
The Business Development Associate is responsible for developing a corporate/commercial book of business via Salesmen and direct Corporate Customers and Agents. Assessing risks and designing appropriate coverage suitable to the clients needs. Managing the risk exposure of the company from its core business, ensuring that it yields an underwriting profit.

MAJOR RESPONSIBILITIES:
1. Work daily with the underwriting team to conduct risk assessment/appraisal of both complex and non-complex risks. Design appropriate insurance cover and setting terms and conditions for all lines of business 2. Manage relationships with salesmen, agents and direct corporate customers, including visiting customers to provide service excellence and close sales. 3.Assist with the management of receivables 4. Manage Salesman and Customer complaints by being the liaison with the appropriate business units.

QUALIFICATIONS:
5 CXC/ CSEC passes including Mathematics and English Language. 2 A Level/ CAPE passes. CII Associate. Bachelors degree in Business or Risk Management or Marketing.

EXPERIENCE:
5 years underwriting experience in Commercial Lines. 5 years as an account executive at a broking firm or insurer. The ability to understand and underwrite the main and popular commercial lines products (Property, Liability, Casualty and Marine). The ability to design coverage policy coverage to satisfy the customers needs. The ability to negotiate and close sales.

KEY COMPETENCIES:
Work Ethic, Quality, Growth, Serving People, Job Knowledge/ Skills, Planning/Organising/Flexibility, Problem Solving/Analytical Skills, Decision Making/ Risk Taking, Team Orientation, Interpersonal/Communication Skills, Strong presentation skills, Microsoft office (excel, word and power point)

PERSONALITY:
The Commercial Development Associate must possess strong analytical skills with an acute attention to detail, a positive work ethic, keen sense of customer service and good business acumen. He/ she must have the ability to operate and contribute positively in a team-based environment and take initiative;He/ She must possess excellent written and oral communication skills, demonstrate good negotiating skills


CONTACT via Email: Asha Ibrahim

BUSINESS UNIT: GUARDIAN SHARED SERVICES LIMITED
LOCATION:
JOB TITLE: MANAGER CORPORATE COMMUNICATIONS
REPORTS TO: HEAD BRAND AND COMMUNICATIONS
GROUP CORPORATE COMMUNICATIONS


JOB OBJECTIVE:
The Manager Corporate Communications is responsible for implementing and measuring the success of the corporate communication programme that will enhance the organisation's image and position within the marketplace and the general public in Trinidad, Barbados and the Overseas territories.

MAJOR RESPONSIBILITIES:
1.Digital Communications Management; 2.Brand Management; 3.Corporate Social Responsibility Management; 4.Media Relations Management; 6.Stakeholder Communications;

QUALIFICATIONS:
BA/ BS degree in Marketing/ Communications or related field Post graduate degree in Marketing/ Communications

EXPERIENCE:
7+ years marketing, communications or related business experience. 5+ years in a management role. At least three years' experience in a digital communications (or equivalent) role. Excellent written and oral communication skills, including some writing, editing and proof-reading.



PERSONALITY:
The Manager Corporate Communications must be systematic, methodical and well organised and must demonstrate the ability to effectively delegate tasks and motivate subordinates. He/she must be able to effectively manage time and resources and use his/her initiative to achieve stated objectives. The individual must be willing to be work flexible hours when deadlines need to be met. He/she must be an active listener, clear communicator, creative thinker and


CONTACT via Email: Vannesa O’Young

BUSINESS UNIT: GUARDIAN GENERAL INSURANCE LIMITED
LOCATION: MARAVAL, NEWTOWN PLAZA
JOB TITLE: BUSINESS ANALYST I
REPORTS TO: TEAM LEADER - INFORMATION SYSTEMS
INFORMATION TECHNOLOGY


JOB OBJECTIVE:
To analyze the business requirements, provide and implement appropriate solutions as it relates to the use of the Company's information systems

MAJOR RESPONSIBILITIES:
1.Requirements Gathering: Elicit analyze communicate validate and document business requirements for changes to business processes and information systems continually exploring and assessing options to add value for clients 2.Problem solving: Understand and analyze the requirements and document Functional Specifications for system modifications defining scope and proposed solution. 3.Implement solution / deliverable working with the development team using documented quality assurance activities such as documenting test plans/scripts testing developing procedures and training for same if required 4.Help Desk requests: Attend to and provide working solution primarily for level 3 requests assume full responsibility for investigation and resolution of reported problems with production systems investigate

QUALIFICATIONS:
A First degree in Business or Information Systems or General Insurance or any related field of study Business Analyst Certificate from a recognized learning institution would be an asset Process Design certification would be an asset

EXPERIENCE:
At least 3 years work experience in the General Insurance Industry or 3 years work experience as a Business Analyst.

KEY COMPETENCIES:
Work Ethic Quality Growth Serving People Job Knowledge Interpersonal Communication Problem Solving/Analytical Skills Initiative Team Orientation Planning/Organizing/Flexibility

PERSONALITY:
The Business Analyst must be able to work under minimum supervision in a fast paced environment and should possess the ability to manage tasks effectively while meeting deadlines. He or She must be highly motivated with strong work ethics and an excellent team spirit.


CONTACT via Email: Asha Ibrahim

BUSINESS UNIT: GUARDIAN LIFE OF THE CARIBBEAN LIMITED
LOCATION: WESTMOORINGS
JOB TITLE: PHARMACIST
REPORTS TO: MANAGER- HEALTH CLAIMS OPERATIONS
INSURANCE OPERATIONS


JOB OBJECTIVE:
Job Purpose: Serves patients by preparing medications; Handle all legal documents pertaining to the board of pharmacy. As well as all required reports and reporting done by Pharmacist.

MAJOR RESPONSIBILITIES:
Day-to-day operations of the pharmacy which include, but is not limited to, the planning, organizing and directing of staff and resources to ensure the pharmacy is providing safe, efficacious and appropriate pharmaceutical services to the customers Must ensure all Pharmacy Licenses are up to date including : Antibiotic Controlled/ Narcotic Practice certificates Pharmacy Licenses Must have all records updates and be successful in all inspections associated with all of the above. Must ensure all Licences are updated with Distributors across Trinidad and Tobago Adherence of Regulatory Pharmacy Laws of Trinidad and Tobago. Must have working relationship and knowledge of Food and Drug of Trinidad and Tobago. Delegation of Responsibilities to Pharmacy Technicians Management of expiry Dates and proper rotation of stock.

QUALIFICATIONS:
Bachelor of Science Degree in Pharmacy from a recognized University. Current practicing certificate from the Pharmacy Board of Trinidad and Tobago.

EXPERIENCE:
Experience in the field for a least three (3) years working knowledge in procuring supplies and inventory control





CONTACT via Email: Giselle Mejias-James

BUSINESS UNIT: GUARDIAN LIFE OF THE CARIBBEAN LIMITED
LOCATION: CHAGUANAS- RICKY RAMPERSAD'S BRANCH
JOB TITLE: SALES SUPPORT ASSISTANT
REPORTS TO: BRANCH MANAGER ASSISTANT
INSURANCE OPERATIONS


JOB OBJECTIVE:
The Sales Support Assistant provides administrative support to the Sales Force, Unit Managers and the Branch Manager. All tasks are performed in an effective, efficient, accurate and timely manner towards the delivery of excellent customer service.

MAJOR RESPONSIBILITIES:
New Application Process, check all applications for completeness by ensuring that the applications are completed fully, all supporting documents submitted, the copy of the ID is visible and writing legible Return all incomplete applications for required data and update Ingenium with all corrections Pending, Lapse & Follow-ups Manage pending New Business cases by checking the system for relevant information and following up with Case Officer if it is not available. Document Management Process and accurately verify all documents and submit to Scanning Team all related to: New applications, increments (update Ingenium with all corrections) Reporting Update Agents Weekly production on spreadsheet. Administrative Support Receive all mail and distributes immediately upon receipt, advise agents of policy contracts for collection.

QUALIFICATIONS:
5 CXC,CSEC (At least Grade II) passes including Mathematics and English Language 3 A Level/ CAPE (At least Grade B) subjects LOMA 280, 290, ACS 100 and all related parts

EXPERIENCE:
At least 2 years of experience in a Life Insurance Agency environment or similar working environment. Knowledge of the company's products. Knowledge of Insurance Operations Processes and procedures

KEY COMPETENCIES:
Work Ethic, Growth, Quality, Serving People, Planning/Organizing/Flexibility, Interpersonal Communication Skills, Job Knowledge Skills, Continuous Improvement, Initiative, Team Orientation

PERSONALITY:
The Sales Support Assistant must be organized and methodical. He/She should possess a high level of self-confidence and be very be articulate. A high degree of work management skills is essential to perform duties effectively and efficiently. The Sales Support Assistant must be able to be entrusted with confidential information and should be able to demonstrate the ability to use his/her initiative.


CONTACT via Email: Giselle Mejias-James

BUSINESS UNIT: GUARDIAN SHARED SERVICES LIMITED
LOCATION: WESTMOORINGS / CHAGUANAS
JOB TITLE: ANALYST / PROGRAMMER
REPORTS TO: CHIEF DATA OFFICER- TECHNOLOGY AND INNOVATION
INFORMATION TECHNOLOGY


JOB OBJECTIVE:
The Analyst/Programmer I is responsible for the definition, development, documentation, testing and deployment, and maintenance of strategic business applications, software, services and interfaces, to support the business requirements in accordance with design specifications and the IT solution delivery framework.

MAJOR RESPONSIBILITIES:
Enterprise Solutions Provide technical expertise and recommendations in assessing new IT software dependent projects and initiatives to support and enhance our existing group systems. Meet with Business Users and Systems Owners to define business requirements and systems goals. Assist in the planning, design and development of new interfaces and enhancements to existing applications. Ensure compatibility and interoperability of existing systems. Assist with research and identification of feasible solutions that meets business & technical requirements. Technology & Innovation Agilely and rapidly develop new/rewrite strategic applications that solves business problems using rapid application development (RAD) tools that results in faster deployment of solution into market with modern UI experiences using latest opens standards- accelerated

QUALIFICATIONS:
5 C.X.C CSEC passes including Mathematics and English Language 2 A Level CAPE passes. First degree in Information Technology, Computer Science or a related field from a recognized tertiary level educational institution.

EXPERIENCE:
Minimum of 2 years experience in an Information Technology department completing programming type projects. Knowledge of COBIT and ITIL Change Management standard. Ability to use one or more development language and web framework NET C Sharpe , PHP ASP NET Node.JS with Angular JS

KEY COMPETENCIES:
Work Ethic Quality Growth Serving People Team Orientation Initiative Problem Solving/Analytical Skills Job Knowledge Skills Planning Organizing / Flexibility Interpersonal Communication Skills

PERSONALITY:
The Analyst/Programmer I must be able to deal with uncertainty and maintain a calm disposition in highly stressful situations. The individual must be logical, meticulous and extremely detail oriented. He/ she must also be able to exercise independent judgment and take action on it. The incumbent must possess excellent Interpersonal/ Communication skills and be able to interact with persons at all levels throughout the organization.


CONTACT via Email: Giselle Mejias-James

BUSINESS UNIT: GUARDIAN LIFE OF THE CARIBBEAN LIMITED
LOCATION: HEAD OFFICE/ CHAGUANAS
JOB TITLE: SYSTEMS ANALYST/ PROGRAMMER
REPORTS TO: PROJECT LEADER
INSURANCE OPERATIONS


JOB OBJECTIVE:
The Systems Analyst/Programmer is required to develop and maintain software solutions that support the company business requirements while at the same time responding to the needs of the End User.

MAJOR RESPONSIBILITIES:
Design, develop and enhance application software. Interact with Business Analysts and users in determining solutions. Provide technical/application support to end users via Service Desk. Keep abreast of current developments and trends in the world of information technology especially as it relates to application/software development. To perform any other job-related duties assigned by the Manager or Team Leader.

QUALIFICATIONS:
First Degree in Computer Science, Information Systems or any related field from a recognized tertiary level educational institution. 5 C.X.C. / CSEC passes including Mathematics and English Language. 2 A Level/ CAPE passes. LOMA 280, 290, ACS 100 and all related parts.

EXPERIENCE:
2 - 3 years experience in business application programming or in a similar role. 1 year experience in Web, .net and or object oriented programming Sound Knowledge of Cobol

KEY COMPETENCIES:
Work Ethic Quality Growth Serving People Problem Solving / Analytical Skills Interpersonal/ Communication Skills Planning/ Organization/ Flexibility Job Knowledge/ Skills Initiative Team Orientation

PERSONALITY:
The Systems Analyst/Programmer must be friendly, confident and have the ability to interact with all levels of staff. He/she must be able to work in a fast-paced, dynamic environment while being thorough, persistent, focused and analytical, always demonstrating a professional work ethic.expected to interact with staff at all levels.


CONTACT via Email: Giselle Mejias-James

BUSINESS UNIT: GUARDIAN GENERAL INSURANCE LIMITED
LOCATION: NEWTOWN CENTRE
JOB TITLE: CLAIMS SERVICE REPRESENTATIVE
REPORTS TO: TEAM LEADER- CLAIMS
GENERAL INSURANCE AGENCY


JOB OBJECTIVE:
The Claims Services Representative is responsible for a range of functions as it relates to Bodily Injury/ Litigation, Motor & Non Motor, Subrogation claims. He/ she is required to negotiate and/ or evaluate claims in a fair and reasonable manner and within Company standards.

MAJOR RESPONSIBILITIES:
Bodily Injury/ Litigation: Review claim form to establish liability and applicable reserves from listed injuries. Research injury related judgments to negotiate claim settlement and justify claim reserves. Motor/ Non - Motor: Meet and greet with clients/claimants and document their claim; request information if needed. Review data Subrogation: Review claim file and determine extent of liability and seek maximum subrogation recovery. Active negotiations with Insurers to achieve subrogation target and make aware to insurers the standards.

QUALIFICATIONS:
5 CXC/ CSEC passes including Mathematics and English Language. 2 A Level/ CAPE passes. CII Certificate Level.

EXPERIENCE:
2 - 3 years experience in the General Insurance Industry with at least two (2) of those years in a technical role in the Claims Department.

KEY COMPETENCIES:
Work Ethic Quality Growth Serving People Initiative Problem Solving/ Analytical Skills Planning / Organizing / Flexibility Continuous Improvement Interpersonal Communication Skills Job Knowledge / Skills

PERSONALITY:
The Claims Service Representative must possess a strong and positive work ethic with customer service oriented acumen. Must have the ability to operate and contribute positively in a team-based environment and take initiative as evidenced by the ability to self-manage, organize and prioritize work.


CONTACT via Email: Giselle Mejias-James