BUSINESS UNIT: GUARDIAN LIFE OF THE CARIBBEAN LIMITED
LOCATION: WESTMOORINGS
JOB TITLE: SENIOR HEALTH CLAIMS AUDITOR
REPORTS TO: VICE PRESIDENT - GROUP INSURANCE, SALES
INSURANCE OPERATIONS


JOB OBJECTIVE:
The Senior Health Claims Auditor performs complex, professional level health claims auditing work. This involves leading or conducting performance, financial and compliance audit projects; providing consulting services to the Group management and staff and providing key input to development of the Annual Audit Plan. He/She works independently under general supervision with considerable latitude for initiative an

MAJOR RESPONSIBILITIES:
Create and update the Audit Plan for Group Insurance Health Claims. Conduct interviews, review documents, develop audit programmes, perform audit procedures, including identifying and defining issues, developing criteria, reviewing and analyzing evidence, and documenting client processes and procedures. Make recommendations for improvement via Review of SOPs, process maps, training material, Quality framework and the Real Time Adjudication Audit Procedure. Supervise the work of staff auditors engaged in the reviews of organizational and functional activities. Identify, develop, and document audit findings, risks and using independent judgment concerning areas being reviewed and obtain risk corrective actions from appropriate level of management. Develop and maintain productive client and staff relationships.

QUALIFICATIONS:
First Degree in Business, Management or Accounting from a recognized tertiary level educational institution. LOMA 280, 290, ACS 100 and all related parts Certification as a CIA, ACCA, CPA, or CISA.

EXPERIENCE:
Six (6) years of full-time experience in auditing, accounting, business analysis, or program evaluation. Experience in Industry auditing and accounting and/or 2 - 5 years insurance experience in the Insurance Industry in a claims adjudication role.

KEY COMPETENCIES:
Work Ethic Growth Quality Serving People Initiative Planning/Organizing/Flexibility Problem Solving / Analytical Skills Job Knowledge / Skills Continuous Improvement Interpersonal/Communication Skills

PERSONALITY:
The Senior Health Claims Auditor must be hard-working and devoted. He/ She must be honest and must be highly confidential and should possess unquestionable ethics. The Senior Health Claims Auditor must be tactful, well composed and should have good team orientation. The individual must be well organized and very though in order to complete tasks efficiently. He/ She must be very detailed and thorough and must be able to adapt to a very dynamic environment.


CONTACT via Email: Giselle Mejias-James

BUSINESS UNIT: GUARDIAN SHARED SERVICES LIMITED
LOCATION: WESTMOORINGS
JOB TITLE: IFRS IMPLEMENTATION LEAD
REPORTS TO: GROUP CHIEF FINANCIAL OFFICER
FINANCE


JOB OBJECTIVE:
Reporting to the Group Chief Financial Officer, this Senior Manager role will lead the Group-wide implementation of International Financial Reporting Standards (IFRS). The role will immediately focus on the implementation of IFRS 17 (and related standards), which represents a Group-wide change program that will affect product offerings, asset-liability management, information systems, operational processes and controls, financial reporting and performance metrics.

MAJOR RESPONSIBILITIES:
Develop a thorough understanding of IFRS 17 and act as the point-person to guide business units and finance teams on complex accounting issues and concerns, identifying the potential obstacles and translating these into operational solutions. Relate new rules to the Group existing accounting and reporting practices and propose recommendations on the various decisions that need to be taken to implement IFRS 17 (for example: contract groupings, risk adjustment, discount rate, transition method, valuation method PAA vs GM, reinsurance). Work with various stakeholders (finance, actuarial, operations, technology, project consultants, etc) to guide the implementation of the proposed adopted solutions in time for the IFRS 17 effective date. Lead the finance change-management process, culminating in overseeing general ledger changes to migrate

QUALIFICATIONS:
ACCA Qualified or Equivalent Qualification OR A First degree (at least 2nd Class Honors) in Accounting, Finance, Actuarial Science or a related field from a recognized tertiary level educational institution. Postgraduate qualification in a related field

EXPERIENCE:
5 - 7 years Accounting experience at a Managerial Level. An audit background would be beneficial. Good understanding of IFRS concepts and demonstrated technical ability. Experience with financial reporting at a senior level, preferably within the Financial Services/ Insurance industry. Knowledge of Project and Change Management methodologies. Experience presenting to executive management and participating in decision-making.Experience in managing/ leading projects.

KEY COMPETENCIES:
Integrity Quality Customer Service Orientation Developing Others Achievement Orientation Leadership & Communication Strategic Orientation Change Leadership and Implementation Decision Making/ Risk Taking Emotional Intelligence

PERSONALITY:
The IFRS Implementation Lead must be driven, organized and possess excellent time management skills. The ideal candidate must be confident, assertive and articulate, a strategic thinker and very dynamic. He/ She must possess unquestioned integrity and act in a professional manner at all times. The incumbent should be a clear communicator, be able to relay information, plans, strategies, results and general feedback in a concise manner.


CONTACT via Email: Giselle Mejias-James

BUSINESS UNIT: GUARDIAN GENERAL INSURANCE LIMITED
LOCATION: NEWTOWN CENTRE
JOB TITLE: CLAIMS SERVICE REPRESENTATIVE
REPORTS TO: TEAM LEADER- CLAIMS
GENERAL INSURANCE AGENCY


JOB OBJECTIVE:
The Claims Services Representative is responsible for a range of functions as it relates to Bodily Injury/ Litigation, Motor & Non Motor, Subrogation claims. He/ she is required to negotiate and/ or evaluate claims in a fair and reasonable manner and within Company standards.

MAJOR RESPONSIBILITIES:
Bodily Injury/ Litigation: Review claim form to establish liability and applicable reserves from listed injuries. Research injury related judgments to negotiate claim settlement and justify claim reserves. Motor/ Non - Motor: Meet and greet with clients/claimants and document their claim; request information if needed. Review data Subrogation: Review claim file and determine extent of liability and seek maximum subrogation recovery. Active negotiations with Insurers to achieve subrogation target and make aware to insurers the standards.

QUALIFICATIONS:
5 CXC/ CSEC passes including Mathematics and English Language. 2 A Level/ CAPE passes. CII Certificate Level.

EXPERIENCE:
2 - 3 years experience in the General Insurance Industry with at least two (2) of those years in a technical role in the Claims Department.

KEY COMPETENCIES:
Work Ethic Quality Growth Serving People Initiative Problem Solving/ Analytical Skills Planning / Organizing / Flexibility Continuous Improvement Interpersonal Communication Skills Job Knowledge / Skills

PERSONALITY:
The Claims Service Representative must possess a strong and positive work ethic with customer service oriented acumen. Must have the ability to operate and contribute positively in a team-based environment and take initiative as evidenced by the ability to self-manage, organize and prioritize work.


CONTACT via Email: Giselle Mejias-James

BUSINESS UNIT: GUARDIAN GENERAL INSURANCE LIMITED
LOCATION: NEWTOWN CENTRE
JOB TITLE: MOTOR CLAIMS ASSESSOR
REPORTS TO: TEAM LEADER- MOTOR CLAIMS
GENERAL INSURANCE AGENCY


JOB OBJECTIVE:
The Motor Claims Assessor is required to Investigate, evaluate, negotiate and bring a final resolution to auto claims for material/physical damages that range from moderate to total loss in nature in accordance with prescribed authorization and claims best practices. He/ She promotes and delivers impeccable customer service to both claimants and service providers.

MAJOR RESPONSIBILITIES:
Survey assigned vehicle against submitted estimate and claim form to validate and/or adjust claim for a fair and reasonable settlement. Identify the salvage potential and confirm that the damages are consistent with claim form description of the accident. Negotiate with service providers to secure fair settlement of materials and labour as per estimate and develop and maintain relationships with a network of service providers that is ultimately consistent with GGIL’s service levels. Prepare monthly reports for Management. Give technical advice to both underwriters and claims personnel as requested on complex claims. To perform any other job related duties as assigned by the Team Leader/ Manager

QUALIFICATIONS:
5 CXC/CSEC passes including Mathematics and English Language. 2 A Level/CAPE passes First Degree from a recognized tertiary level educational institution. CII- Diploma Level. Motor Insurance Claims Investigation and Adjusting (MICA) certification

EXPERIENCE:
2 - 4 years experience in the General Insurance Industry with at least two (2) years in the Motor Claims Department. Knowledge of Motor Insurance Legislation. Sound knowledge of vehicle construction, collision dynamics and modern day motor vehicle repair, methodology and complexity.

KEY COMPETENCIES:
Work Ethic Quality Growth Serving People Initiative Decision Making/ Risk Taking Planning / Organizing / Flexibility Team Orientation Interpersonal Communication Skills Job Knowledge / Skills

PERSONALITY:
The Motor Claims Assessor must have strong positive work ethics; be friendly, cooperative and tactful whilst maintaining professionalism. Demonstrated ability to handle conflicts and deal with difficult situations and displays energy and enthusiasm, in pursuit of objectives and end results. Ability to work independently as well as in a team environment.


CONTACT via Email: Giselle Mejias-James

BUSINESS UNIT: GUARDIAN GENERAL INSURANCE LIMITED
LOCATION: NEWTOWN CENTRE
JOB TITLE: UNDERWRITER II- MARINE & CASUALTY
REPORTS TO: TEAM LEADER - COMMERCIAL LINES
GENERAL INSURANCE AGENCY


JOB OBJECTIVE:
The Underwriter is responsible for analyzing risk exposures and evaluating the most prudent terms to apply for New Business Acquisitions, Renewals and mid-year amendments for various insurance products.

MAJOR RESPONSIBILITIES:
Prepare Quotations for New Business, conduct Renewal Reviews and apply Renewals Amendments when required. Review underwriting transactions by binding brokers to ensure accuracy and compliance with GGIL underwriting guidelines, standard operating procedures and limits of authority. Conduct due diligence for assigned accounts through background research on clients and their risk to be covered. Conduct portfolio analyses for assigned accounts to monitor performance and loss ratios and recommend corrective action. Review and discuss Renewal listing with all Stakeholders to achieve retention target. Follow up on outstanding premiums on assigned clients/producers accounts. Prepare monthly reports to Team Leader with performance recommendations. Provide high levels of Red Carpet Customer Service to all stakeholders.

QUALIFICATIONS:
First Degree (At least 2nd class honors) in Sciences from a recognized tertiary level educational institution. 5 CXC/ CAPE (At least grade 2) passes including Mathematics and English Language. 2 A Level/ CAPE (At least grade B) passes CII- Certificate Level

EXPERIENCE:
2 - 3 years working experience with at least one (1) year in a General Insurance environment.

KEY COMPETENCIES:
Work Ethic Quality Growth Serving People Job Knowledge/ Skills Planning/Organising/Flexibility Problem Solving/Analytical Skills Decision Making/ Risk Taking Team Orientation Interpersonal/Communication Skills

PERSONALITY:
An Underwriter must possess strong analytical skills and pay close attention to detail. He/ She must have a positive work ethic, keen sense of customer service and good business acumen. He/ she must have the ability to operate and contribute positively in a team-based environment and take initiative; as evidenced by the ability to self-manage, organize and prioritize work.


CONTACT via Email: Giselle Mejias-James

BUSINESS UNIT: GUARDIAN ASSET MANAGEMENT
LOCATION: WESTMOORINGS
JOB TITLE: INVESTMENT ADVISOR
REPORTS TO: MANAGER- SALES
GAM INVESTMENTS


JOB OBJECTIVE:
The Investment Advisor acquires, develops and maintains an affluent client base for the company, utilizing its suite of Mutual Funds as well as upselling its Private Wealth offering where possible. He/She offers basic financial and investment advice, demonstrated by a thorough understanding of the companys products and services.

MAJOR RESPONSIBILITIES:
Generate business through acquisition of new clients Increase assets under management of existing clients through sale of additional products Daily Sales activities - prospecting, client meetings etc., update Pipeline Keep abreast of competitor and market information Keep clients abreast of GAMISLs new product offerings Assist clients with selection of investment options. Keep clients abreast of their investment performance Facilitate yearly portfolio allocation sessions with clients Conduct client education seminars Assist the Manager - Sales with defining, segmenting and targeting of GAMISLs Market Generate referrals, develop Centers of Influence (COIs) Ensuring that clients information is regularly updated to meet Compliance guidelines

QUALIFICATIONS:
A First Degree from a recognized tertiary educational institution preferably in Finance or finance related

EXPERIENCE:
At least two (2) years working experience in the financial services environment. At least two (2) years sales experience in a similar capacity with a proven track record of developing financial customers.

KEY COMPETENCIES:
Integrity Growth Quality Serving People Planning/Organizing/Flexibility Interpersonal and Communication Skills Problem Solving/Analytical Skills Decision Making/Risk Taking Initiative Job Knowledge/Skills

PERSONALITY:
The Investment Advisor (IA) will be extremely professional, articulate, knowledgeable, self-motivated, confident and driven to succeed in a competitive environment. He/She must demonstrate integrity and trustworthiness, have superior listening skills, have a forward thinking approach and be able to function independently. The IA must also be comfortable working as part of a team when required to do so.


CONTACT via Email: Giselle Mejias-James