BUSINESS UNIT: GUARDIAN GENERAL INSURANCE LIMITED
LOCATION: NEWTOWN CENTRE, MARAVAL ROAD
JOB TITLE: ACCOUNTING ASSISTANT
REPORTS TO: MANAGER- OPERATIONAL SUPPORT
INSURANCE OPERATIONS


JOB OBJECTIVE:
The Accounting Assistant is responsible for a range of administrative and basic accounting functions, with a primary responsibility for monitoring & controlling the receivables balances and actively pursuing collections from brokers and agents

MAJOR RESPONSIBILITIES:
Collection and settlement of FAC Reinsurance and Fronting balances and liaise with underwriters and producers for balances over 30 days for take corrective action. Submit of producer payment remittance to GSSL for allocation on a timely basis. Prepare commission cheques for sales persons and producers and generate statements for assigned producers. Prepare monthly premium tax/letters. Assist with the preparation of the departmental monthly reports. Prepare monthly compliance reports. Prepare quarterly producer reconciliations for Trinidad producers. Prepare monthly producer reconciliations for Overseas producers. Administration of return cheques portfolio. To perform any other job related duties as assigned by the Manager.

QUALIFICATIONS:
5 CXC/ CSEC passes (At least grade 2) including Mathematics and English Language 2 A Level/ CAPE passes (At Least grade B) Level 1 ACCA or pursuing same.

EXPERIENCE:
At least two (2) years experience in an Accounting environment or in a similar capacity

KEY COMPETENCIES:
Work Ethic Quality Growth Serving People Planning/ Organizing/ Flexibility Problem Solving/ Analytical Skills Initiative Team Orientation Continuous Improvement Job Knowledge/ Skills

PERSONALITY:
The Accounting Assistant must be self-motivated organized and have the ability to multi-task in a fast-paced environment. This individual must be Pro-active, responsible and hands-on person, have strong work ethics with an emphasis on Integrity and Confidentiality, demonstrate a professional service provider attitude; possess a team player spirit and willing to go the extra mile.


CONTACT via Email: Giselle Mejias-James

BUSINESS UNIT: GUARDIAN ASSET MANAGEMENT
LOCATION: WESTMOORNINGS
JOB TITLE: SALES MANAGER
REPORTS TO: VP- SALES & MARKETING
GAM SALES


JOB OBJECTIVE:
To manage, oversee and drive the overall performance of the Sales Team- Investment Advisors within the regulatory and compliance framework. To expand current client base by leading the implementation of commercial models to support clients. To actively recruit and build client units, responsible for meeting the sales targets of the company through effective planning and budgeting

MAJOR RESPONSIBILITIES:
Recruitment & Staff Retention-Attract and retain talent required to execute the company strategy, through competitive compensation and attractive incentives. Perform ongoing defined and structured training Maintenance & Retention- Provide input and adjust the definition of target markets and value propositions for the segments, including products/services offered Collaborate with VP-Sales & Marketing to define and set realistic and achievable sales targets per Investment Advisor Devise strategies and techniques necessary for achieving the given sales targets Client Relationship-Client Relationship Management- Maintaining and improving relationships Client Education & Brand Recognition-Keep IAs abreast of competitor and market information and oversees dissemination to clients.

QUALIFICATIONS:
A First Degree from a recognized university in Business or Management Sound Portfolio / Sales Management knowledge

EXPERIENCE:
At least five years sales experience in a similar working environment At least five (5) years experience in managing clients and sales people.

KEY COMPETENCIES:
Work Ethic Growth Quality Serving People Motivation/ Empowerment Team Orientation Emotional Intelligence Planning/ Organizing/ Flexibility Continuous Improvement Coaching & Counselling

PERSONALITY:
The Manager-Sales should be extremely professional, articulate, confident and driven to succeed in a competitive environment. She/he should be a clear communicator able to relay information, plans, strategies, results and general feedback. She/he needs to coach sales professionals how to handle a variety of situations and be available for ongoing consultation.


CONTACT via Email: Indira Moonesh

BUSINESS UNIT: GUARDIAN GENERAL INSURANCE LIMITED
LOCATION: NEWTOWN CENTRE, MARAVAL ROAD
JOB TITLE: ACCOUNT EXECUTIVE
REPORTS TO: SENIOR MANAGER- SALES AND MARKETING
INSURANCE OPERATIONS


JOB OBJECTIVE:
The Account Executive develops and sustains positive Business Relationships to secure new business and enhance existing portfolios.

MAJOR RESPONSIBILITIES:
Meet or exceed established account retention objectives and targeted mix of business in accordance with underwriting guidelines. Analyze client portfolios and recommend strategies to grow the business and/or reduce risk exposure. Provide general guidance to producers on basic claims procedures and assist with the completion of claim reports when necessary. Provide general guidance to producers on all underwriting matters. Provide support to the producer in the preparation and/or presentation of proposals for key accounts/prospects. Liaise with other insurers on co-insured risks to determine appropriate terms and propose strategies for securing or retaining the account. Act as liaison between the company and the producer to facilitate the easy delivery of policies and other correspondence and collection of premiums.

QUALIFICATIONS:
5 CXC/CSEC (At least grade 2) passes including Mathematics and English Language 2 A Level/CAPE (At least grade B) passes First Degree in Business Management, Economics, or Marketing from a recognized tertiary educational institution. CII- Diploma Level or equivalent professional designation

EXPERIENCE:
3 - 5 years in a marketing or sales role or in a similar position. 3 - 5 years experience in an Underwriting department in a General Insurance Industry

KEY COMPETENCIES:
Work Ethic Quality Growth Serving People Initiative Interpersonal/Communication Skills Job Knowledge/ Skills Planning/Organizing/Flexibility Problem Solving/Analytical Skills Continuous Improvement

PERSONALITY:
The Account Executive must be able to work under minimum supervision. The individual must be highly motivated with strong ethics, strong business orientation and excellent team spirit. The Account Executive must be articulate, confident and assertive and possess a high energy level with an equal amount of enthusiasm. The incumbent must possess the ability to assume a leadership role and accept accountability.


CONTACT via Email: Giselle Mejias-James

BUSINESS UNIT: GUARDIAN LIFE OF THE CARIBBEAN LIMITED
LOCATION: WESTMOORINGS
JOB TITLE: SALES ADMINISTRATION ANALYST
REPORTS TO: MANAGER- SALES ADMINISTRATION
SALES ADMINISTRATION DEPARTMENT


JOB OBJECTIVE:
The Sales Administration Analyst is required to design, implement and maintain databases that provide actionable analysis to stakeholders on the performance of company Sales Force. He/ she will be responsible for sourcing, collating, transforming and validating data for the purpose of trending and providing informed analysis geared toward making business decisions.

MAJOR RESPONSIBILITIES:
Design, develop and implement data collection systems. Acquire data from primary or secondary data sources and maintain/troubleshoot databases and data systems. Identify, analyze, and interpret trends or patterns in large data sets. Create data dashboards, graphs and visualizations as required. Proactively investigate new sources of data, new ways of analyzing data, and making data accessible to stakeholders. Develop and provide various performance and trending reports as required (e.g. Production, commission, persistency, total earnings, product mix etc). Conduct audits of the department internal systems and processes as per established timelines. Analyze and document departmental processes and workflows with a view to identifying improvement opportunities.

QUALIFICATIONS:
First degree (At least 2nd class honors) in Management, Information Systems, or a related field from a recognized tertiary level educational institution. 5 CXC/ CSEC (At least Grade II) passes including Mathematics and English Language 3 A Level/ CAPE (At least Grade B) subjects LOMA Level 1, ACS 100 and all related parts

EXPERIENCE:
At least 2 - 3 years working experience in the Insurance Industry or a similar position. Sound understanding of Data gathering and mining techniques. Sound understanding of programming language e.g. SQL.

KEY COMPETENCIES:
Work Ethic Quality Growth Serving People Problem Solving/ Analytical Skills Initiative Team Orientation Job Knowledge/Skills Planning/Organizing/Flexibility Interpersonal/Communication Skills

PERSONALITY:
The Sales Administration Analyst must possess superior analytical skills. He/ She must be able to work under minimum supervision and should possess the ability to manage tasks effectively while meeting deadlines. He/ She must be highly motivated with strong work ethics and an excellent team spirit. Excellent interpersonal and Communication skills should be inherent as the incumbent will be expected to interact with staff at all levels.


CONTACT via Email: Giselle Mejias-James

BUSINESS UNIT: GUARDIAN LIFE OF THE CARIBBEAN LIMITED
LOCATION: MARAVAL
JOB TITLE: SYSTEMS BUSINESS ANALYST
REPORTS TO: MANAGER- INFORMATION SYSTEMS
INFORMATION TECHNOLOGY


JOB OBJECTIVE:
The Systems Business Analyst manages a range of activities including facilitating the authoring and implementation of information system changes for which the business requires new or amended support.

MAJOR RESPONSIBILITIES:
Identify and document system gaps for new product specifications. Liaise with the various business units to analyze functional requirements and produce specifications for changes and additions to systems. Adhere to the change request process to ensure that specifications are implemented efficiently. Manage all testing activities to ensure solutions are qualified, including identification of the test team, schedules, technical documentation, preparation and review of test scripts and preparation of the test environment. Identify, analyze and implement data quality controls. Act as the liaison between the Business Units and IT development teams in relation to the implementation of changes. Follow-up and support the post deployment of system changes, including working with IT to validate the appropriateness of the solutions.

QUALIFICATIONS:
First Degree in Computer Science or Information Science with emphasis on logic and algorithms. Preference will be given to Upper Second Degree or higher. 5 CXC/ CSEC (At least Grade II) passes including Mathematics and English Language 3 A Level/ CAPE (At least Grade B) subjects

EXPERIENCE:
A minimum of 3 - 5 years experience in the Insurance Industry or in a similar role. Sound knowledge of Project Management and Process design techniques. Sound understanding of Data Management.

KEY COMPETENCIES:
Work Ethic Quality Growth Serving People Problem Solving / Analytical Skills Interpersonal/ Communication Skills Planning/ Organization/ Flexibility Job Knowledge/ Skills Initiative Team Orientation

PERSONALITY:
The Systems Business Analyst must possess superior problem solving and analytical skills. He/ She must be able to work under minimum supervision and should possess the ability to manage tasks effectively while meeting deadlines. He/ She must be highly motivated with strong work ethics and an excellent team spirit. Excellent interpersonal and communication should be inherent as the incumbent will be expected to interact with staff at all levels.


CONTACT via Email: Giselle Mejias-James

BUSINESS UNIT: GUARDIAN SHARED SERVICES LIMITED
LOCATION: MARAVAL ROAD
JOB TITLE: MANAGER- FINANCIAL RISKS
REPORTS TO: SENIOR MANAGER- GROUP RISK AND P&C ACTUARY
RISK MANAGEMENT UNIT


JOB OBJECTIVE:
The Manager - Financial Risks is responsible for detecting and scrutinizing all possible financial risks (market, credit, liquidity, solvency and economic risks) that ultimately impact on the organizations financial success. He/She is responsible for formalizing the process of financial risk management across the Group and working with the Business Units in balancing risk-taking and decision-making.

MAJOR RESPONSIBILITIES:
Develop and implement a process to collate, analyze and report on financial risks across the Group. This includes coordination with the different Business Units and introducing standardization where applicable. Assist in the assessment and monitoring of forward-looking risks and key risk indicators (KRIs). Identify opportunities for re-engineering of existing processes (including credit processes) and implement new processes/procedures. Develop metrics for monitoring financial risks and guide the Business Units in using these metrics in consideration of their risk / reward decisions. This includes employing project management tools and techniques to carefully monitor progress and ensure early identification of problems. Perform necessary checks on the financial risk management activities and ensure controls are adhered to.

QUALIFICATIONS:
First Degree (At least 2nd Class Honors) from a recognized tertiary educational institution in Risk Management, Finance, Accounting, Economics, Mathematics, Statistics or related field. Chartered Financial Analyst (CFA) or Financial Risk Management (FRM) certification Post Graduate qualification in Business, Economics, Finance or related field from a recognized educational institution.

EXPERIENCE:
At least 5 years’ experience in a similar role with at least one (1) year experience in the Insurance Industry. Must have a working knowledge of financial accounting and financial statement analysis. Familiarity with use of financial packages and software. Knowledge of Government Legislations, Regulatory / Compliance Guidelines across the Group Companies which may affect the organization concerning financial risk management. Experienced in the use of quantitative analysis, statistical models and valuation tools and techniques.

KEY COMPETENCIES:
Work Ethic Growth Quality Serving People Planning, Organizing & Flexibility Interpersonal/ Communication skills Problem Solving/ Analytical Initiative Decision Making & Risk Taking Job Knowledge/ Skills

PERSONALITY:
The Manager- Financial Risks must be an assertive, confident and decisive individual. He/She must be able to work independently, be flexible and have the ability to deal with constant change. The ideal candidate must be organized, methodical, meticulous and results-oriented. Excellent time management skills are critical as the incumbent will be required to deliver on multiple projects with competing deadlines.


CONTACT via Email: Indira Moonesh

BUSINESS UNIT: GUARDIAN LIFE OF THE CARIBBEAN LIMITED
LOCATION: WESTMOORINGS
JOB TITLE: SENIOR UNDERWRITER
REPORTS TO: MANAGER- CLIENT ACQUISITION
CLIENT ACQUISITION


JOB OBJECTIVE:
The Senior Underwriter reviews and assesses applications for life insurance, based on agreed upon limits in accordance with set company guidelines, as well as providing support to the Client Acquisition Manager supervising other Underwriters and support staff and ensuring the Department functions in an efficient manner meeting its productivity targets.

MAJOR RESPONSIBILITIES:
Underwrite applications for individual life insurance within specified time period, discussing problem cases with Chief Underwriter / Reinsurers. Review underwriting decisions on cases above underwriters limits and ensure that all guidelines have been adhered to. Ensure that underwriting error rate within specified limits is maintained. Ensure that the department achieves customer satisfaction level within specified limits. Respond to queries within specified time period. Provide feedback to parties when it is impossible to meet this standard Manage complaints from agents with respect to underwriting performance. Provide reports in order to support business intelligence needs Maintain and update codes in systems relative to underwriting functions Work with Business Analyst to establish procedures Lead, mentor, train and motivate

QUALIFICATIONS:
First Degree from a recognized tertiary level educational institution. ACS designation. FLMI Designation, FALU certification, UND 386

EXPERIENCE:
7 years Underwriting experience with at least three (3) years in a Supervisory capacity. Sound knowledge of all Company products.

KEY COMPETENCIES:
Work Ethic Quality Growth Serving People Motivation/Empowerment Planning/Organizing/Flexibility Leadership/ Vision Job Knowledge/ Skills Decision Making/ Risk Taking Interpersonal Communication Skills Problem Solving / Analytical Skills Initiative

PERSONALITY:
The Senior Underwriter must be self-motivated and vibrant. He/ She must be able to demonstrate the ability to use initiative and should possess the ability to work under stress. The Senior Underwriter must be able to effectively delegate tasks, motivate and empower staff to perform under stressful conditions. The Senior Underwriter must possess very good communication and interpersonal skills.


CONTACT via Email: Giselle Mejias-James

BUSINESS UNIT: GUARDIAN ASSET MANAGEMENT
LOCATION: WESTMOORINGS
JOB TITLE: INVESTMENT ADVISOR
REPORTS TO: MANAGER- SALES
GAM INVESTMENTS


JOB OBJECTIVE:
The Investment Advisor acquires, develops and maintains an affluent client base for the company, utilizing its suite of Mutual Funds as well as upselling its Private Wealth offering where possible. He/She offers basic financial and investment advice, demonstrated by a thorough understanding of the companys products and services.

MAJOR RESPONSIBILITIES:
Generate business through acquisition of new clients Increase assets under management of existing clients through sale of additional products Daily Sales activities - prospecting, client meetings etc., update Pipeline Keep abreast of competitor and market information Keep clients abreast of GAMISLs new product offerings Assist clients with selection of investment options. Keep clients abreast of their investment performance Facilitate yearly portfolio allocation sessions with clients Conduct client education seminars Assist the Manager - Sales with defining, segmenting and targeting of GAMISLs Market Generate referrals, develop Centers of Influence (COIs) Ensuring that clients information is regularly updated to meet Compliance guidelines

QUALIFICATIONS:
A First Degree from a recognized tertiary educational institution preferably in Finance or finance related

EXPERIENCE:
At least two (2) years working experience in the financial services environment. At least two (2) years sales experience in a similar capacity with a proven track record of developing financial customers.

KEY COMPETENCIES:
Integrity Growth Quality Serving People Planning/Organizing/Flexibility Interpersonal and Communication Skills Problem Solving/Analytical Skills Decision Making/Risk Taking Initiative Job Knowledge/Skills

PERSONALITY:
The Investment Advisor (IA) will be extremely professional, articulate, knowledgeable, self-motivated, confident and driven to succeed in a competitive environment. He/She must demonstrate integrity and trustworthiness, have superior listening skills, have a forward thinking approach and be able to function independently. The IA must also be comfortable working as part of a team when required to do so.


CONTACT via Email: Abena Guy